The following conditions are necessary to access an emBlue account:
By agreeing to use the service, the users declare their compliance with all the terms and conditions listed above and agrees not to use the service in a detrimental manner or against the law. A emBlue reserves the right to terminate the service to an account in case of non-compliance by the user.
By accepting these terms and conditions, the agreement between emBlue and the user is established. The agreement shall remain in force as long as the user has opened his account or until it is cancelled in accordance with these terms and conditions.
To cancel the service, a request must be sent through at least 15 days before the end of the
current month. To do so, you must access the menu, go to configuration and then to billing. The
service will be provided for the rest of the month.
The lack of notice of cancellation of the service in the terms stipulated above will imply the
automatic renewal and the billing of the new month.
Failure to pay after 30 days of sending the invoice may result in automatic suspension of
service.
Failure to pay two consecutive bills will result in the automatic and unequivocal cancellation
of the service.
The user will be committed to pay all unpaid charges plus a monthly interest of 1% on the debt
until the day of the effective payment, having also to proceed to the immediate return of the
elements that would have been delivered.
By accepting the present terms and conditions, the user declares:
By consenting to these terms and conditions, the user commits to follow the following General Rules:
By accepting the present terms and conditions, the user commits not to use emBlue services and/or platform to send, distribute, show and/ or promote:
emBlue's platform offers three (3) plans monthly instalment plans and a free plan. Each of them includes a specific number of functionalities, conversations, and print outs, according to the needs and requirements of the user and as detailed on this page.
Once the user has selected a plan and after the first payment is
made, the conversations and functionalities will be enabled. From that moment on,
emBlue will NOT
make any plan changes or automatic upgrades without the user's consent.
In case the user uses features that are not included in their plan or exceeds the number of
monthly conversations on such plan, they must pay for the additional conversations used, which
will be charged on the next month's bill according to the costs detailed below.
The cost of the additional conversations will vary according to the channel used and the plan the user has chosen. Likewise, all the prices of the additional conversations are provided in American dollars and will be charged to the user in the local currency of the country where the agreement was signed.