Net Promoter Score (NPS) is the only indicator that allows us to measure accurately our customers' satisfaction regarding the experience we offer them, contact them at the right time, and know if we are about to lose them.
By asking customers "From 1 to 10, how much would you recommend us to someone you know?" to find out if we are failing in what we offer and thus act according to their answers.
Integrate your Net Promoter Score strategy into the emBlue marketing automation module.
Send customized messages to users according to their answers through email marketing, Push Notifications, or SMS messages.
1. In real-time The metrics of your NPS reports are updated every 30 minutes.
2. Detailed answers Find out what each client thinks and understand the trends of your business.